Online Counselling - not just for expats

Category: school counselling

Counselling the Counsellor

I just completed my M.Sc. Psychology degree with a year-long research project entitled:

Counselling the counsellor – a phenomenological analysis of how Professional International School Counsellors view their own wellbeing

It was a rewarding and eye-opening process.

Here is the abstract from that report, outlining the approach and the findings:

“This study is concerned with Professional International School Counsellors and their wellbeing. The primary objective of this study was to investigate how Professional International School Counsellors maintained their wellbeing within the context of the school they worked in and the wider international environment. The research used Interpretive Phenomenological Analysis applied to semi-structured interviews, allowing for wide-ranging discussion and follow-up questions exploring issues arising from initial responses. Eight participants were selected for the research, drawn from social media advertisements within international school counsellor groups. The analysis revealed three themes: workload and role definition, the nature of support available and maintaining a balanced lifestyle. The results of the study showed that Professional International School Counsellors often have ill-defined roles and incomplete or non-existent job descriptions, leading to role confusion and work overload. The results also established that personal relationships were a key factor in counsellors’ wellbeing, together with professional online support. A third finding was the effectiveness of routine physical exercise and mindfulness activities on maintaining counsellor wellbeing. In conclusion, the study suggests that specific and systematic provision should be in place for supporting counsellors’ wellbeing within international schools, which should include independent clinical supervision.”

If you are interested in finding out more about clinical supervision, you can do so here.

Complementary Online Counselling for schools

A proposal

About me

I have taught internationally for over 25 years, in eight countries, on three continents. In the last ten years or so of that time, I was a school counsellor. I have post-graduate Diplomas in Counselling and Cognitive Behavioural Counselling and am currently completing my final thesis for my second Masters, an M.Sc. Psychology with the University of Derby, in the UK.


As a seasoned School Counsellor, I can offer pastoral and academic counselling to middle and high school students, either taking individual referrals from School Counsellors, where the families would pay for counselling, or through a more systematic arrangement with a particular school, which would retain my services for an academic year, paying consultancy fees.


This arrangement works for smaller schools, where there is no resident counsellor or perhaps only one for the whole school, where even brief counselling may be a difficult timetabling option. It also works for larger schools with counselling departments, where counsellors see that a longer, one-on-one counselling arrangement would best suit a student.


Counselling takes place via a secure end-to-end encrypted video chatroom. An option exists for students to engage in text-based counselling.


Please contact me for rates, using the contact page on this site.

Scott Langston, MA, Dip.Coun.
www.expatcounsellingnow.com


Online counselling


What the research says:


There is a growing bank of research looking at the effectiveness of online counselling, particularly in the education sector. Alleman (2002) concludes that, whilst regulatory concerns certainly exist and ethics requirements will be paramount, “therapy can be done online, that it can be done ethically, and … online services might not be a serious threat to face-to-face therapy.”
Chardon, Bagraith & King (2011) suggest that there is evidence that online counselling might dive less deeply into action planning and goal exploration for clients – however, there is no suggestion that this must be the case. As online counselling develops, so too do the skills of the practitioners. Particularly for a counsellor operating within the parameters of Cognitive Behavioural Therapy, there is no reason for the interaction to be any less deep or meaningful. Indeed research is showing that teenagers in particular are more, not less, likely to engage in counselling online. Lunt (2004), in the relatively early days of online interactions, identified what would come as no surprise to most working school counsellors: students expressed an unwillingness to engage with their school counsellor, perceiving them to have too close a relationship to other teachers and possibly to their parents. They were more likely to pursue online counselling disconnected from their school. They also reacted positively to counselling out of the normal hours of the school day, citing the relaxed home environment, greater nexus of control and lack of stigma when peers are unaware of the counselling.


Another research paper, from Glasheen, Shochet & Campbell (2016), concludes that “students experiencing psychological distress had a preference for online counselling. If students did use online counselling it was more likely they would discuss sensitive topics rather than for career issues.” These finding are not surprising and schools would do well to consider the addition of an online element to particularly their pastoral counselling services. In many schools the school counsellor has a large case-load of students, and academic counselling takes precedence. It can be difficult to commit to a longer-term counselling arrangement, nor is that always appropriate in a school setting. Having a reliable online referral outlet would be a valuable tool in a school’s well-being toolkit, particularly for those International Schools in locations where local services might be poor, non-existent, or simply not available in English. Glasheen et al. (2016) conclude that “online counselling provides a less threatening way of approaching help” and that “online counselling may assist some of those students who have, up until now, been reticent to access the services of the school counsellor.” In an earlier paper, Glasheen et al. reported that most school counsellors were conditionally in favour of offering online counselling in a school setting and were open to pursuing further training to enable them to provide online counselling effectively (Glasheen, Shochet & Campbell 2013).


In a separate qualitative study into adolescents’ motives for choosing online counselling, King, R., Bambling, M., Lloyd, C., Gomurra, R., Smith, S., Reid, W. & Wegner, K. (2006), revealed “that factors such as privacy and lack of emotional exposure attracted adolescents to online environment.” The report also concluded that web-based counselling services would become an increasingly important part of student well-being services.


My own experience as a counsellor suggests that students are reluctant to miss lessons during the school day to see a counsellor, are reluctant to have their peers aware that they are seeing a counsellor, are reluctant to open up to a counsellor they perceive as a friend or colleague of their regular teachers and are reluctant to discuss personal issues with a counsellor who they see as one face of the school and who may have interactions with their parents. Whilst ethical concerns, particularly with regard to confidentiality, need addressing clearly and upfront with students and families, I have every confidence in the online model supplementing what schools are currently able to offer.


Online counselling can often be the bridge, or stepping stone, towards face-to-face counselling. Certainly the initial contact through texting can build student confidence fairly quickly, to a point where the video chat feature becomes less threatening. By extension, it is then more likely that the student will engage with more traditional direct face-to-face counselling when required.


References
Alleman, J. R., (2002) Online counseling: The Internet and mental health treatment. Psychotherapy: Theory, Research, Practice, Training, Vol 39(2), Sum 2002, 199-209
Chardon, L., Bagraith, K. S. & King, R. J. (2011) Counseling activity in single-session online counseling with adolescents: An adherence study, Psychotherapy Research, 21:5, 583-592,  DOI: 10.1080/10503307.2011.592550
Glasheen, K.J., Shochet, I & Campbell, M.A. (2014) Opportunities and Challenges: School Guidance Counsellors’ Perceptions of Counselling Students Online Journal of Psychologists and Counsellors in Schools Volume 23 Issue 2 https://doi.org/10.1017/jgc.2013.15
Glasheen, K.J., Shochet, I & Campbell, M.A. (2016) Online counselling in secondary schools: would students seek help by this medium?, British Journal of Guidance & Counselling,  (44:1), 108-122, DOI: 10.1080/03069885.2015.1017805
King, R., Bambling, M., Lloyd, C., Gomurra, R., Smith, S., Reid, W. & Wegner, K. (2006) Online counselling: The motives and experiences of young people who choose the Internet instead of face to face or telephone counselling Counselling and Psychotherapy Research, September 2006; 6(3): 169174 https://doi.org/10.1080/14733140600848179
Lunt, P.T. (2004) Adolescents’ Willingness to Utilize Online Counseling Virginia Tech. (2004) Retrieved from: http://hdl.handle.net/10919/26643

The new normal?

We may not know when, or how, but we do know that life will eventually return to normal. This doesn’t necessarily mean that things will continue as before, but routines will establish themselves, economies will recover and kids will go back to school, in some form or other. There will be a new ‘normal’.

This episode will never be forgotten, nor should it be. As with any trauma – and yes, this is a traumatic experience – people tend to rise to the occasion and ‘bear it out’. As with any trauma, the long-terms effects may well surface once the initial period of difficulty has passed.

With children returning to school, it is going to be vitally important that they get emotional support as they reflect on and assimilate this experience. Many schools have Counsellors, but some do not. Many School Counsellors have duties including timetabling, careers advice, curriculum delivery and day-to-day ‘putting out fires’ as incidents crop up in school. For students requiring a systematic, multi-session support programme, most school counsellors are simply unable to provide the support required.

With the rapid growth of online services precipitated by this crisis, there is a growing awareness that online support can work. It isn’t just a stop-gap whilst we are confined to our homes. It is something that can continue, not to replace what schools currently offer, but to complement it.

For more details about the support on offer from ExpatCounsellingNow for returning students, see here.